Worldwide Authority on Customer Service Robert Spector Selected as Featured Speaker at the 15th Annual Luxury Real Estate Spring Retreat

1487271641SEATTLE, WA USA – Robert Spector, best-selling author, international speaker, and customer service expert, has been named the Featured Speaker at the upcoming 15th Annual Luxury Real Estate Spring Retreat. The Spring Retreat is an exclusive event for Who’s Who in Luxury Real Estate members to network with peers and gain tools to expand 1487271710their business strategy.

Robert has helped companies create their customer service experiences for over 30 years. He is recognized as the ultimate authority on customer service and the “Nordstrom Way,” as outlined in his business classic The Nordstrom Way: The Inside Story of America’s Number One Customer Service Company. Robert believes that the elements of world-class customer service are the same, whether they come from Spector’s Meat Market (his family’s mom & pop store), Nordstrom, or, the subject of his international bestseller Get Big Fast.

Robert has also contributed articles to publications nationwide, including The New York Times, The Wall Street Journal, Sports Illustrated, and National Lampoon. He has been a guest expert on countless national and local television, radio, and internet programs, and is quoted in publications throughout the world. With such an extensive knowledge of the customer service experience, Robert will spend his time at the Spring Retreat illustrating how Nordstrom’s values, principles and strategies perfectly apply to the luxury real estate business.

The 15th Annual Luxury Real Estate Spring Retreat takes place in Maui, Hawaii from May 2nd through 5th at the Fairmont Kea Lani. In addition to Robert’s insights, retreat attendees will engage in insightful breakout sessions, explore the local real estate market with a luxury property tour, and experience Hawaiian culture at the Friday night Luau. At the event, Luxury Real Estate Board of Regents member Rob Kildow will be honored with a Lifetime Achievement Award.

For more information on Robert’s work, please visit

About, frequently ranked ‘Best Website’ in consumer and industry surveys, has been recognized for excellence by the WMA Awards and the Webby Awards and has been voted ‘Best of the Web’ by Forbes magazine multiple times. Since its debut in 1995, has remained the #1 portal for luxury properties on the internet and has several times more $1,000,000+ content of any near-peer.

Known in the industry since 1986 as the Who’s Who in Luxury Real Estate network, a global collection of the finest luxury real estate brokers in the world, this group of more than 130,000 professionals with properties in more than 70 countries, collectively sells in excess of $190 billion of real estate annually. Members are selected by Chairman/Publisher John Brian Losh, one of REALTOR Magazine’s 25 Most Influential People in Real Estate and broker of fine properties through his Seattle-based brokerage firm, Ewing & Clark, Inc.

The company has also been recognized by the Maggie Awards, received an ADDY Award for excellence in Web Design, ranked in the Inc. 5000 List and named as one of the 100 Fastest Growing Private Companies by the Puget Sound Business Journal.