NANAIMO, BC, CA - Real Estate Webmasters proudly announces that Aayaam Kapoor, Vice President of Product and Agency at Real Estate Webmasters, has been honored as one of HousingWire’s 2023 HW Insiders. This accolade recognizes the top operational leaders in the real estate industry who have made significant contributions behind the scenes to propel their companies and the industry forward.
Aayaam Kapoor, with 15 years of experience spanning India, the UK, and Canada, has been an instrumental figure at Real Estate Webmasters for the past six years. In his tenure, Kapoor has led multiple teams, including Project Management, QA, Product, Engineering, and Customer Experience. As Vice President of Product and Agency, he currently spearheads the delivery of Product, Engineering, and Agency services.
Some of Aayaam’s notable accomplishments at Real Estate Webmasters include:
- Establishing a Project Management Office (PMO) that emphasizes best practices, quality communication, and governance tools tailored to the unique demands of each project.
- In 2019, Kapoor introduced a Resourcing model that optimized demand and capacity for over 500 clients, slashing inefficiencies by over 25%.
- Leading the creation of Real Estate Webmasters’ award-winning IDX-powered real estate platform, Renaissance, which processes over 1TB of data swiftly and efficiently. Within six months of its launch, over 350 top North American brokerages adopted this platform.
- Laying the foundation for a data-driven product management culture, emphasizing A/B testing and comprehensive data analysis to enhance user experience.
- In 2023, Kapoor revamped Real Estate Webmasters’ Customer Support Operations, boosting Customer Satisfaction scores by over 20% and significantly reducing response and resolution times.
- Earlier this year, Kapoor oversaw the relaunch of realestatewebmasters.com, setting industry benchmarks in WPO, SEO, and Accessibility.
- Kapoor has been a driving force in fostering a culture of collaboration, cooperation, and transparency across Engineering, Product, and Agency teams at Real Estate Webmasters.
Sarah Wheeler, Editor in Chief at HousingWire, mentioned “Since its launch eight years ago, we have been able to recognize the accomplishments of hundreds of Insiders whose dedication and expertise have resulted in enormous contributions to the housing landscape. Accomplishments which can often be behind-the-scenes but garner massive results."
“We are immensely proud of Aayaam’s achievements and his unwavering commitment to excellence,” said Amy Pye, Head of Marketing at Real Estate Webmasters. “His recognition as a HouseWire Insider is a testament to his dedication, leadership, and the significant impact he has made in the real estate industry.”
In addition to his contributions at Real Estate Webmasters, Kapoor is an active governance board member at Metro Vancouver Crime Stoppers, further showcasing his commitment to community and industry.
About Real Estate Webmasters
Real Estate Webmasters is a leading technology provider in the real estate industry, offering cutting-edge websites, CRM, SEO, and PPC services for top real estate professionals. Founded in 2004, Real Estate Webmasters has consistently been at the forefront of innovation, helping agents and brokers achieve success in the digital age.