Carla Umlauf was born and raised in Austin and is an Honors Graduate of the University of Texas at Austin. She is in tune with the culture and character of this city and loves working with clients who share in her passion. As a Platinum Top 50 Agent and consistent Top Producer, Carla specializes in representing luxury clientele, corporate and relocation clients, property investors and design professionals. She has been a top producer since entering Real Estate and the majority of her business if referral based, having worked with several of Austin's most influential residents.
Carla is married to Architect, Cass Cheesar, who owns a Design-Build firm in central Austin and specializes in high end custom homes and occasional speculative projects of which they can collaborate. They have two daughters who both attend Fine Arts Academies and enjoy visual art as well as the dance stands. Even with a busy professional and personal life, Carla is dedicated to remaining involved in Austin's cultural growth and routinely volunteers for organizations, including The Umlauf Sculpture Garden and Museum which houses many of her late grandfather's works, The Heritage Society of Austin, AIA Austin, Community Foundations, Habitat for Humanity and several AISD parent organizations including Chairing Partners in Education. Carla considers herself very fortunate to call Austin home and is always ready to work with new clients so she can share her enthusiasm and knowledge.
EXPERIENCE and AWARDS
Platinum Top 50 Agent in Austin for 2012 and Finalist in 2013
Angie’s List Super Service Award Recipient 2010, 2011, 2013
Consistent Multi-Million Dollar Producer since 2006
Top Producer at Realty Austin 2011 - 2014
Austin Luxury Network
Accredited Buyer Representative
Certified Negotiation Expert
Certified Luxury Home Marketing Specialist
Graduate of the Real Estate Institute
Representing Buyers and Sellers in Austin’s most established neighborhoods
Site selection and project consultation for custom homes
Collaborating with design professionals on feasibility, design and marketing
Executive Board Member at the Umlauf Sculpture Garden and Museum
Master Planning Committee Chair at Umlauf Sculpture Garden
Creator and Host of Architecture at the Umlauf
Habitat for Humanity Volunteer and Donor
Foundation Communities Donor
Partners in Education Chair
Participating in a 5% Give Back to Local Schools
My family was looking for a second home and we used Carla to act as the buyer's agent. She was one of the most communicative, responsive, professional agents I have ever used. The transaction ended up being complicated and we encountered numerous surprises and roadblocks that I have never had before on the purchase of a home. Carla was an excellent navigator of these challenges and worked with a huge sense of urgency. Carla clearly has a large network of people she can advise with and she utilized this network to help understand and resolve issues. Carla was great at identifying issues, provided multiple options/solutions and followed through to resolve all issues. Carla went out of her way several times to ensure that we complied with all of the requirements of this transaction so that it was completed timely. I quickly learned that I could rely on Carla - if she said she was going to do something, she did it every time as quickly as possible! Having purchased and sold several homes, I have worked with numerous agents. Carla is by far one of the best agents I have ever worked with. I would recommend her to anyone who wants an extremely qualified and responsive agent who gets things done very timely.
Matt H. — Nov 04, 2014
Carla is fantastic! When selling a home, she knows exactly how to get top dollar and sell your home quickly. From research to staging to photos to the listing, Carla gets it all done just as it should be. When finding a home to buy she is very good at keeping to your must have list. She also is honest and open about her opinions to try to help guide you to the right neighborhood and home. If she doesn't think something will be a good fit she would rather let you know than try to force a sale.
Garrett B. — Nov 04, 2014
I live in a town 4 hours away from where I am looking for a home, so this makes things more difficult. Carla (and her assistant Lauren) have been great to work with. They are patient, responsive to my requests, very knowledgeable about the market and real estate, and gone out of their way to work with me long distance. Because of my requirements, it may take awhile to find a house; so I'm very happy and relieved to have found someone whom I can really trust, who knows the business, is so personable, and is willing to work with me over the long haul.
Paige C. — Nov 04, 2014
We listed our childhood home with Carla and her team to a difficult time for our family. Carla's marketing plan and innovative approach made the difference in attracting a cash offer before the MLS listing. Her proactive style and open communication were key to making this a successful transaction, however the intangibles were more important - she commanded respect and trust with her excellent advice. that allowed us to achieve consensus among the 6 heirs who were settling the estate. Very highly recommended.
Sally B. — Nov 04, 2014
Carla guided my boyfriend and I through the entire process of buying our first home. From the very beginning she helped us assess our budget, priorities, and neighborhoods. She met us at a number of different houses on short notice and helped us to craft our offer. Once our offer was accepted, she helped us navigate the tricky waters of the contract. Working with Carla was great. Since this was our first time purchasing a home, she was incredibly helpful in teaching us all the steps we needed to take to finally purchase the home. She recommended a number of great local people to help us along the way. We saw quite a few houses and Carla never seemed annoyed with us wanting to see so many. As we viewed houses, she had a lot of great insight on neighborhoods, price ranges, and potential red flags that houses could have. I never once felt like she was pushing us to make a decision—instead she was helpful in assisting us to find what we wanted. Once our offer was accepted, she was instrumental in our negotiating, which saved us some money. She guided us through closing, including to help set up appointments for us for repairs while we were under contract. I would recommend Carla in a heartbeat.
Sophie S. — Nov 04, 2014
Carla is an amazing real estate broker. My husband and I were first time homeowners' and had just moved to the Austin area from the east coast. We were "newbies" in every sense of the word. Carla was so patient and extremely knowledgeable. She helped us figure out what things were most important to us and how to get us there. She took us to different properties to really get a feel for what things we liked and didn't like. She also taught us a lot along the way. Being from the east coast, important house features can be very different from what we were used to. She took the time to educate us on what things are important for this market. We ended up building a house, and I cannot overstate how crucial she was in that process. This can be a frustrating and overwhelming process, and Carla made us feel secure and protect the entire time. We started working with Carla in February and just closed on our house last week (9/23). She was in contact with us throughout the process and with us at each milestone throughout the build process. Carla was an absolute joy to work with. She is very professional but made what can be a very stressful experience a lot of fun. Because we knew she was watching out for our best interests, we were able to relax a bit and enjoy this process. I cannot recommend Carla enough. If you are thinking of buying a house, do yourself a huge favor and give her a call. If we ever decide to sell this house, she will be our first call.
Jennifer N. — Nov 04, 2014
Carla helped me look for an investment property in Austin. She did a fantastic job listening to what I wanted and did not waste my time with properties that did not fit my criteria. She made herself very available during the searching process and she also made herself available during the inspection process. I feel that all my needs were met and exceeded. She was very knowledgeable about the market and did a good job understanding what I was looking for. She was pleasant, personable and a joy to work with. She made herself available through the whole process in case I had any questions or concerns. I will definitely be using Carla for my next real estate deal in Austin and I highly recommend her to anyone looking for a personal or investment property in the Austin area.
Bellamy P. — Nov 04, 2014
We were referred to Carla by a mutual friend who had used her services. She did a walk through of our home and gave us a to-do list of the maximum bang-for-the-buck updates and told us to give her a call after the New Year. Carla gave us a list of contractors we could use for various repairs, too, which was also helpful. After the new year we called her again and she did another walk through. That's when she got really busy. She told us the market was on the rise, and gave us a time frame to maximize our sell. She helped us make-ready our home, including helping us find a painter, get an energy audit, and she personally redecorated our home for visitors. We were really dreading the process, including the idea of strangers walking through our home with a baby. Well, I don't know what kind of magic she does, but it got us an offer on our house in two days! Multiple offers, in fact. And it happened without any hiccups. And then, when we went look for a new home, she worked even more magic. We gave Carla our wish list and she gave us our options. She explained every part of the process to me in a way I can understand (I'm no expert in real estate vernacular). She set us up with a personalized filter on her company site that would email us homes that fit our needs. And once we had small collection we went to go view them. At this point I wasn't really expecting to find a home. We were just reviewing neighborhoods as we were realizing that nothing in the original area were looking fit our criteria. Lo and behold, we found THE HOUSE. It was the third one on our list (and I wasn't originally interested when seeing it online). It gave me goose bumps just walking inside! While I was walking through telling my husband that it was THE HOUSE, Carla called the listing agent. She was able to tell us there was already one bid on the house, but that nothing had been accepted yet. Then she walked us through a strategy that was sure to win us the contract. In the end, we beat out two other buyers, and we got all our paperwork finished in record time. Carla is super personable while also being very professional. She ensures you're getting all the attention you need to find the perfect home and takes the pain out of the process. She was even calling us on weekends and evenings to reassure me that everything was on schedule. or when we were dealing with time-sensitive documents. And she does all her homework to get you the best price for your sell and your purchase. I couldn't ask for more in a realtor.
Diana B. — Nov 04, 2014
Carla helped us find and purchase a great house in Austin. She guided us through the process, from our initial requirements to selecting a house and finally through the rather tricky home purchase transaction itself. Carla was very helpful with each phase of our purchase. She found a good balance of listening to our needs and also making her own constructive suggestions. She knows Austin's neighborhoods really well, including schools, parks, traffic, and even tax rates. She knew how long our target homes had been on the market and often knew the history of the house and why it was not selling. She got our list of potential houses down to a nice manageable size so we could focus on seeing only on the most promising homes. For example, one area of town tended to have the right "numbers" as far as price, location, and square footage, but Carla found that the layout of most of these houses would not work well for our young family. She did the ground work to find a couple of exceptions for us to look at instead of dragging us to one bad match after another. Carla is more than just an everyday realtor. She has some architectural and construction knowledge as well, plus a sharp eye for design. She could often tell us whether the construction was going to cause problems, especially for quirky older homes. And she was very helpful in mentally arranging a home to suit or family's needs. The home was finally selected was a short sale, which required a lot of persistence and dedication on Carla's part. Fortunately, I was mostly unaware of the extra work Carla was doing in the background, but I do know she was making a lot of phone calls to keep everything on track. In the end, the transaction went smoothly for a short sale.
Patrick M. — Nov 04, 2014
Carla worked with us through the home purchase process...identifying potential properties, visiting the properties with us and giving valuable insight, handling bid and negotiations, guiding us through securing a home loan, and taking us through closing. Carla responded immediately to our initial contact which we based on a selection from Angie's list. She was very thorough in explaining the ins and outs of the home purchase process. She listened carefully, did her homework, and came back to us with a list of properties that was perfectly tailored to our needs and wishes. Her insights on properties we visited with her were on target and very helpful. We never felt rushed in making our selection, and she acted immediately in submitting our bid when we did. She worked smoothly and effectively with the seller's agent, making the purchasing process simple and wrinkle-free. Her insights at closing were a great help. At every step, Carla was thoroughly professional yet warm, bright and a joy to work with. She is an absolute gem and we cannot recommend her highly enough!
David H. — Nov 04, 2014
Carla helped us close with a particularly difficult seller. She's totally on top of her game, smart, dedicated, personable and goes above and beyond the call of duty. We recommended her to a good friend whom she helped find and close on a terrific new home. Well, we're living in our dream home in large part because of Carla. We would totally recommend her to anyone looking for a real estate expert who will deliver truly stellar service, advice and recommendations.
Kim F. — Nov 04, 2014
Carla is highly professional, knowledgeable and compassionate. She performed miracles to find me the right house at the right price within a very tight time frame. She knows Austin extremely well, especially the quirky older neighborhoods, and devoted enormous amounts of time and energy to my very small account. I found a house much nicer than I anticipated in a great neighborhood, and the hurried closing went remarkably smoothly. Unexpectedly, I had to close on my old house and find a new house very quickly, with a very small budget. Carla is the only agent I can imagine who could have pulled off this miracle and found me a really fabulous house in a great neighborhood. She and her assistant, Scott Harvey, worked tirelessly for me, got to know my tastes right away, and showed me houses with that quirky Austin charm. When complications arose with the sale of my old house, Carla went way above and beyond the call of duty to make it possible to close. She gave me confidence in what started out to be a hideously stressful situation, and the outcome is far above my expectations. I cannot recommend her too highly!
Constanze W. — Nov 04, 2014
Carla worked for us from listing to close, going above & beyond what I've experienced with previous real estate agents. She kept us well informed throughout the process, was gracious, patient, and genuine. She made a very difficult process as pleasant as possible. Her support, both professionally and personally, were top-notch. I highly recommend her.
WARREN AND SHANNON WALTERS | SIMMONS VEDDER PARTNERS, CHIEF FINANCIAL OFFICER — Jun 11, 2014
I can’t say enough good things about our experience with Carla Umlauf. Although she has impeccable taste of her own, she listened to what we wanted. She carefully tailored our home search to make it a smooth and efficient process. She is an excellent communicator and was always readily available. The current housing market in Austin can be heart-breaking and Carla did a wonderful job at managing our expectations and guiding us to be more competitive buyers. She was constantly going out of her way to find creative solutions to get us in the house we desired. Not only was she a delight to work with but as a life-long Austinite, she has many connections and was able to make referrals for other services and vendors throughout the home-buying process. If you are looking for a savvy, trust-worthy and friendly realtor that knows Austin, you will not be disappointed with Carla.
MATT SVENSON | BUSINESS DEVELOPMENT, C3 PRESENTS — Jun 11, 2014
Carla is fantastic. I would happily recommend her to anyone in the market for a home. She consistently went beyond the call of duty. And, she made us comfortable with a slightly unusual set of issues to close. We always felt like she was in our corner.
THEO CALVIN | CREATIVE DIRECTOR, FROG DESIGN — Jun 11, 2014
Carla is exceptional! Carla Umlauf is an amazing Realtor with the skills, experience and follow through to ensure that anyone buying or selling their home will have a great experience. I cannot compliment her highly enough on the recent sale of my home, not only did she meet with me to ensure I took all of the right steps in my decision, but she ensured that the house looked perfect and the closing went smoothly. She knows what she's doing and if you want to sell your house with confidence and comfort, take the time to call Carla. She's worth much more than you will pay her in commissions. I decided to sell my house recently after waiting a year for the market to stabilize. Carla took us through all of the processes of selling, including realistically pricing your house, staging it for effective viewings, and then walked us through some trouble we had. She is diligent, an effective communicator, and overall an exceptional Realtor. I highly regard her wisdom and approach and will provide reference for her at any time now or in the future.
BRIAN KORDELSKI | VICE PRESIDENT, US SALES WEST, STREAM INTEGRATION — Jun 11, 2014
Carla helped us close with a particularly difficult seller. She's totally on top of her game, smart, dedicated, and personable and goes above and beyond the call of duty. We recommended her to a good friend whom she helped find and close on a terrific new home. We are living in our dream home in large part because of Carla. We would totally recommend her to anyone looking for a real estate expert who will deliver truly stellar service, advice and recommendations.
PAUL AND KIMBERLY FAMIGHETTI | DIRECTOR OF EQUITIES TRADE WITH RGM ADVISORS, LLC — Jun 11, 2014