Having had the good fortune to live in many areas of our country and in the Caribbean over the years and prior to calling Scottsdale, Arizona home, I have gained a special appreciation and insight for the many questions, concerns and challenges one faces when considering a real estate investment--whether as a result of relocating, wanting a second or third vacation home, or balancing a portfolio with investment property.
This perspective, along with genuine nurturing and care for others, positive and energetic attention to details and local real estate market expertise are how I achieve the best results and meet my clients needs. Success is always measured by my client’s satisfaction, earned through providing unparalleled service and leading to lasting relationships.
My personal interests are varied and have, at times, been specific to the location I was living in. Along with simply enjoying quiet time with a good book for relaxation or cooking with my husband (he cooks, I keep him company and sip wine), favorite activities and interests include golfing, snow skiing, hiking, horseback riding, oil painting, and sharing time with my husband, family and friends.
As an active member of my community, I am involved with focus groups working to manage growth and development in North Scottsdale in a manner that is beneficial to residents and businesses alike. Additionally, I volunteer in local programs to mentor teens at risk and served for several years as founding Chairperson for the Troon North HOA Board Social Committee, working at creating ways for 3000 homeowners to get to know their neighbors.
Graduated Phi Beta Kappa, University of Washington, Seattle Washington; B.A. Speech Communications
Graduated Bassist College, Portland Oregon, Retail Management
Strong Areas of Focus in Real Estate:
Golf Communities and Properties
Relocation, with strong knowledge of the Hospitality
Fractional Ownership Vacation Properties
Private Residence Clubs
Resort Communities and Properties
North Scottsdale, Scottsdale, Paradise Valley, Phoenix, Carefree, Cave Creek, Fountain Hills, Rio Verde
North Scottsdale and the greater Pinnacle Peak area, to include the well know communities of Troon North, Troon Village, Desert Highlands, and surrounding communities and also from the communities of DC Ranch and Grayhawk to the south and Whisper Rock, The Boulders, Desert Mountain and Mirabel to the north.
"During our marriage of 59 years we have purchased and sold eleven primary homes and five vacation homes, working with 12 different realtors. We were pleased with the service we received from each of them. However the service we received from Vicki and Kelly was far superior to all the others. Vicki is a great "listener" resulting in her always being a step ahead of our needs saving us time and money. Definitely Five Star performance!"
Jan and Sam Carter
I come from a family with 4 realtors and 3 builders so I know of what I speak. I’ve been involved in hundreds of Real Estate transactions and Vicki Kaplan is among the best I’ve worked with. With all the new technology we didn’t necessarily need someone to find us a house, but Vicki’s local knowledge and her ability to use that technology to narrow our search was invaluable. Where Vicki and Kelly also shine, is during the contract period. I am a gruff and demanding client, they were unflappable, decisive and thorough. They were always accessible, and obsessively organized. They also somehow maneuvered their way gracefully through our eight family member decision. Kaplan & Karbon, the Dynamic Duo of North Scottsdale, are a throwback to an era of service and expertise, it was a pleasure working with them.
"We had an excellent experience with Vicki and Kelly. As we were from out of town they accommodated our schedule, Including last minute requests. Showed us lots of houses, very planned schedule and very organized. First house we chose fell through and they were just so cool about it, I would have been rolling my eyes! All in all, a great home buying experience, both very knowledgeable about the market and current real estate rules. I have already recommended them to friends thinking about a home in the area!"
Steve and Laurie Larson
"In relocating from Florida to Phoenix Vicki and Kelly were exceptionally helpful. With a few emails, phone calls and one brief trip, we quickly bonded and just a couple of trips later we found the perfect home--exactly what we were looking for in a location we had never considered. The team was most professional in establishing a real estate agreement and precise throughout escrow. The process could not have been smoother. We are very happy with Vicki and Kelly and it was a pleasure working with them. We recommend them Highly! and without reservation."
Bill and Carol Sale
May 30, 2017
“Vicki Kaplan and Kelly Karbon are an amazing team that provided a complete concierge level of service with my recent home sale. My experience was a bit unique as I am the Executor of an Estate, living on the east coast, and was tasked to clear out a home and ready it for sale in an area that was unfamiliar to me. Real Estate transactions in Arizona are handled differently than what I am used to in NY, and Vicki and Kelly were there every step of the way. From my initial meeting with them to closing day, they handled every level of detail with reassurance and professionalism. Vicki and Kelly were able to assist me with everything from handling the clear out, the clean up, all necessary repairs and inspections, while making themselves available to meet with contractors on my behalf. Their level of involvement was reassuring, and they never missed a beat. Their communication skills are second to done and I always knew what was happening and what the next steps in the sale process would be. Vicki and Kelly expertly took care of every detail with a high level of professionalism and caring attitude that I have not experienced with real estate professionals in the past. I highly recommend the Kaplan and Karbon team. They are a breath of fresh air in the real estate industry. You can count on them.”
Rick Kasperski, CPA in Rochester, NY
We are so grateful for your diligence in finding us our new home in Scottsdale, Arizona. From our first meeting you laid out a thoughtful approach taking us to inspect the many areas of interest to narrow it to two, asking for feedback after each house to better discern our likes and dislikes, and personally previewing many of the homes to save us precious time in our search. We appreciated how well you listened and never imposed a judgment or your opinion. We applaud your patient and helpful nature which made long search days pleasant and productive. We knew we could trust the call that came and said "I think I found the house." Based on that call we flew from the East Coast to view the one house you felt met all our expressed needs. Needless to say it was the one.
You continue to be helpful in so many ways. We wouldn't hesitate to recommend you as an agent to anyone selling or purchasing a new home. We love our house and offer a heartfelt thank you.
Denise and Bob DiCenso
“Our only regret is that there aren't more stars, as "Excellent (5 stars)" is not nearly a good enough rating. Vicki and Kelly were a pleasure to work with, are exceptionally talented realtors and it's their hard work and effort that enabled us to close on a wonderful home that we are thrilled with. Importantly, they are really terrific people who we now consider friends as much as business associates. The entire process exceeded our expectations. No request on their time and for their counsel was ever an issue; but rather was viewed as an opportunity for them to get to know our wants and needs better. Most realtors hear what you say, but Vicki and Kelly listened. They were patient and we always felt they had our interests in mind. And, when they told us to get on a plane right away because they had found "the one", we did. And, of course, they were right. We offer our unqualified recommendation.”
David & Robyn Linker
"The sale of my parents' home in Scottsdale presented many challenges. At 20 years, it was an "older" home, and its spare, Taliesin design, heavily influenced by Frank Lloyd Wright, somewhat limited the universe of potential buyers. Notwithstanding, Vicki and Kelly did an excellent job of showcasing the home, highlighting its design elements, and ensuring that prospective buyers would see what makes the house unique. Kelly and Vicki were extraordinarily generous with their time, and spared no effort in facilitating the sale and closing. Their advice was candid; their suggestions on point, and they are unfailingly gracious and professional. I recommend them without reservation."
"We are more than pleased with Vicki and Kelly! They were there every step of the way. Very professional, very courteous, very knowledgeable, very patient. But most of all we now consider them both friends. No one could ask for anyone any better than Vicki and Kelly when selling or buying real estate."
Jim & El Stelzer
“Our experience working with Vicki and Kelly was totally seamless. They actually sold my house literally 1 hour after it went on the market. But where they showed me that they were real specialists, was the follow up and taking care of the small things that we as sellers forget about. Real Pro's!”
CEO Carlson Audio- Visual
“Thank you Vicki and Kelly for selling our home. Working with you both was one of our "BEST" experiences. We were extremely impressed with all the marketing, especially seeing our home on HGTV's Ultimate House Hunt and just recently in Scottsdale Lifestyle. The level of your professionalism and experience is truly exceptional. Thanks again for all your hard work. We could have not done it without the Kaplan & Karbon team!!”
Liz and Ralph Majerczyk
“Professionalism! Dedication! Our experiences with Kaplan & Karbon, both as buyers and as sellers, have been exceptional. They really know their market. The most recent sale of our Scottsdale condo went smoothly, from the initial listing of the property, the multiple open houses and showings, the buyer/seller negotiations, to the handling of the final closing. Our highest recommendation -- all the above, plus a pleasure to work with.”
Russ and Karen Goldberger
I just wanted to send a sincere “thank you” for the fabulous job you did in helping us to find and purchase a home in Scottsdale. Starting with our initial contact, you provided us with a wealth of information and the opportunity to thoroughly search for and review all potential properties from the convenience of our home computer. Your advice on the various market factors and other information helped us to narrow our search from the hundreds to the ‘teens and was an invaluable time saver when we actually arrived on your doorstep to look at our selections. Your many courtesies in carting us around to our various selections and your on-site comparisons and advice regarding price and other aspects of the homes we were viewing were invaluable. Following the finalization of our selection, your help in completing all the paperwork and the negotiation process made our trip to closing a breeze. And your recommendations of service people to help us take care of the home we purchased helped alleviate our concerns about getting quality service for the home. I have been involved on the legal and personal end of real estate for more than 35 years, and you are by far the most conscientious, helpful and competent real estate broker I have ever run across. In short, you’re the best. We can’t thank you enough.
Kind regards, Craig
M. Craig Haase
Karen and I wanted to tell you, and perhaps others, how pleased we have been to work with you in purchasing our condominium at Troon North. You made this a pleasant, productive experience, and we are thrilled with the home we acquired.
Having worked with many realtors around the country, you are the best! Here's what we think you bring to the table:
You know your market and are a great resource for available inventory, bringing an "insider's" perspective on neighborhood desirability and limitations.
You took time early-on to listen to our wants and needs. You quickly came to understand what we were seeking, perhaps before we did.
You are intimately familiar with current values and the mortgage situation in Scottsdale, which you regularly backed up with analytical reports.
You are a sophisticated computer user, providing us with continual inventory updates and trend reports, making our search tie very productive.
You stay on top of things and follow through to be certain other parties complete their promised actions. This was invaluable to us since we are on the east coast.
Best of all, you are a really nice person who has made our search a pleasant experience.
Please feel free to share our thought with prospective clients. We would be happy to discuss any of this directly by phone.
Russ and Karen Goldberger
Vicki Kaplan is a dedicated professional. Her commitment to personal service and market knowledge, and her staying in constant communication with us through every step of the process involved in buying a home, were the key factors that lead to a successful and very rewarding experience when we purchased our home. Getting this home is a dream come true, and we could not be happier! We would not hesitate to recommend Vicki to anyone.
Bill and Tonni Mikler
We are so grateful for your diligence in finding us out new home in Scottsdale, Arizona. From our first meeting you laid out a thoughtful approach, taking us to inspect many areas of interest. You always asked for feedback after each home we saw to better discern out likes and dislikes. You previewed many homes to save us precious time in our search. We appreciated how well you listened and never imposed a judgement or your opinion. We applaud your patient and helpful nature which made long search days pleasant and productive. We knew we could trust the call that came when you said "I think I found the house." Based on the call, we flew from the east coast to view one house you felt met all our expressed needs. Needless to say, it was the one. We love our house and offer a heartfelt thank you.
Denise and Bob DiCenso
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