SAN FRANCISCO, CA – Matthew Borland, Managing Broker and Partner at Zephyr Real Estate, was a panelist at last week’s Deliver 2014. Along with five other panelists, Borland shared his acumen on the home-buying process and how to deliver a satisfying experience to both buyers and sellers. Borland was joined on the dais by Bob Dadurka, Eric Boyenga, Tracy Weir, Ginger Wilcox and Jonathan Aizen.
The event was presented by Amitree and Eight11 as a collaborative effort to focus on customer expectations. The discussion centered upon who drives the customer experience, the role of technology in meeting customer expectations, and the systems used to achieve a happy client who will return and refer others. Deliver 2014 showcased agents, brokers and technology leaders who do this successfully and consistently.
Borland spoke with candor, wit and wisdom about his track record and experiences to a crowd of local REALTORS® and brokers. Borland has been a driving force at Zephyr in innovative technology and has worked in a consulting capacity with the San Francisco Association of REALTORS® on technology matters and has served on the board of Real Estate Business Services®, Inc.
"I was thrilled to share my thoughts alongside such an esteemed, smart group of panelists,” commented Borland. “The pace at which technology is driving innovation in the real estate space is accelerating, and it is exciting to be in the forefront with products like ClosingTime."
Amitree is the creator of ClosingTime, which helps home buyers navigate transactions and organizes the many steps into a simple, user-friendly and customized checklist. Eight11 is a real estate consultancy, which develops effective digital marketing solutions throughout the industry. The presentation was very well received and plans are underway for similar discussions across the country.
About Zephyr Real Estate
Founded in 1978, Zephyr Real Estate is San Francisco's largest independent real estate firm with nearly $1.8 billion in gross sales in 2013 and a current roster of more than 250 full-time agents. In 2010, Zephyr launched its new website, which has earned two web design awards, including the prestigious Interactive Media Award. Zephyr Real Estate is a member of the international relocation network, Leading Real Estate Companies of the World; the luxury real estate network, Who's Who in Luxury Real Estate; and the local luxury marketing association, the Luxury Marketing Council of San Francisco. Zephyr has six strategically located offices in San Francisco, a business center in Marin County, two brokerage affiliates in Sonoma County, and serves a large customer base throughout the San Francisco Bay Area. For more information, visit www.zephyrsf.com.